Agent Testimonials
“Excellence and success achieved through perseverance.”
“She treats you not like a customer, client ! She. explains , everything in not real estate legal language , she explains as in layperson language that I can understand She treats you as a family member , becomes your best friend she looks after your best interests , gives you best advice , smart , efficient, intelligent, warm human being, very valuable member of the company as far as my concern, and asset for the company, Heartfelt of gratitude and appreciation and thanks to Alicia & Grace .!”
“My sister and I have the overwhelming and emotional task of selling our childhood home. This was a big decision as to how we would go about this and an important one. We were hesitant to even use a realtor, since so much info is available online. We weighed our options (selling the house as-is to an acquaintance, renting it, looking into using Zillow) and we ultimately decided to list with Alicia. We knew her reputation of making a difference, especially where it matters-when the offers come in! We decided to let go and trust that we would be in good hands, and wow were we glad we did. We listened to her every recommendation, and ended up (in one weekend of showings) getting 6 offers, with our buyer paying 12% over asking price. Alicia was patient and attentive to our every concern. She is known for her skill in negotiations and that is where we confidently felt very protected. There are important details in a contract of this magnitude, and had we not had Alicia working for us, it could have caused our deal to fall through, in which case we might have had to start all over. But Alicia is extremely skilled in her craft and also forthcoming and transparent with all parties. She is honest, wise and just really good at what she does! Grace was also just wonderful. I'm so thankful that we had the Cop team on our side. She helped turn what could have been a sad goodbye, into a celebratory letting go.”
“Grace helped me out every step of the way. She was patient with me in my home search and never failed to bring a smile with her. She is very easy to work with and can answer any question you throw her way. 1 million thumbs up...she is the best!”
“Alicia and her team are PHENOMENAL! If I could give them 100 stars, I would. Alicia took exceptional care of my vulnerable elderly godmother and treated her with great dignity and kindness. It is very evident Alicia puts ethics ahead of everything else. Alicia communicates very clearly so my godmother was always aware of everything during the process of selling her beloved home of the last 30+ years. We had 26 offers in a few days and the accepted offer was almost $80,000 over our asking price, almost 25% more than the list price we came up with from the appraisal. The entire process was incredibly smooth with zero stress for myself or my godmother. Alicia is a very savvy businesswoman and it is clear she is at the top of her field in realty. I am very grateful for her care and attention to detail and the love she showed my godmother. Thank you again Alicia and your wonderful team!”
“What can we say, Alicia was wonderful!! I don’t think we could have done it without her contagious positive energy which gave us the confidence to push ourselves while she guided us through the selling process. Her patience, kindness, professional advise and great suggestions resulted in an outcome that was so much better than we ever could have imagined! Alicia’s the best!”
“Alicia and her team were instrumental in preparing my house for sale. They helped me every step of the way and in the end, sold my house for top dollar. The entire team was a joy to work with, and I would recommend them to anyone needing to list their house for sale.”
“She was great. She made everything easy. Thanks to her and her team.”
“Very friendly and professional at the same time. Covered all the bases and made things easier for us. Kept us well informed throughout the process. Thanks Caitlin.”
“Alicia was wonderful from our first contact with her. She kept us informed at every step along the way & was so accommodating to our schedule & our needs. When we started we had a very vague idea of what we were looking to purchase & Alicia guided us through the many choices to find exactly what we wanted & needed. She was more than willing to answer all of our questions & we felt like we were her only clients.”
“Alicia has been terrific. From our 1st purchase to current sale . She’s always upfront, great communication, and always does best for her clients . I would recommend her to anyone .”
“Alicia cop and her team are great to work with and are very knowledgeable. Grace was a great asset in helping me with my search. This is great team.”
“I whole heartedly recommend Alicia. She is relational as well as completely professional. She stepped up on several occasions to bring us through the rough spots, and used her excellent negotiating skills to help us find a wonderful new home, as well as to get us a great offer on our home sale.”
“Alicia works very hard for her clients. She goes the extra distance to get you the best price for your property. Her suggestions are valuable and I recommend you follow them to get the highest return.”
“Caitlin was very good, we had two contracts that fell through two weeks before closing so she worked with the the buyers of our house that we sold to let us rent it back until we could find a house. She also was able answer any questions we had if didn't know answer she would find out in a timely manner and back to us.”
“Alicia has been my realtor of choice on more than this current sale. She remains a realtor who has above average integrity; also always been helpful in navigating a home sale/ purchase in getting through the tough hoops, Alicia remains still as an excellent realtor and a woman I am pleased to call “ friend””
“Caitlin was very thorough in reviewing documents and what to expect in the purchasing process. She kept us updated on new listings, and always made herself available to look at properties. She followed up with the other agents and kept us in the loop with information she obtained. When we were ready to submit a contract she was right on it and advised us of anything that would be advantageous. Many times she was texting or emailing in the evenings just to be sure we had the best chance of getting the home we wanted. Caitlin do an excellent job for us.”
“Alicia has incredible expertise in the home buying/selling process. We have both sold and bought three different homes with Alicia and couldn't recommend her more. She's experienced, prompt, incredibly responsive, and a kind and warm human being. She will give you honest opinions and ensure that your investment is a good one. Highly recommend Alicia to all we know!”
“Alicia is very friendly, professional and knowledgeable. She guided us through all the red tape and knew exactly what to do if any hurdles popped up.”
“Very easy to work with. Thorough and not pushy. Asks the right questions.”
“Attention to the details and with us every step of the way. Very strong work ethic. Professional and pleasant to work with.”
“Very personable and professional”
“Caitlin is an outstanding representative of your company. She willing and professionally handled all our requests even when it was inconvenient for her. It was a pleasure working with her to purchase a house.”
“Caitlin was great. She was there to help us at every step of the way and was always available and responsive to the many questions I had. My family and I thank everyone at BHH for the support provided.”
“Really great agent, would highly recommend. She was very organized and helped walk us through all steps and answered any questions that we may have had.”
“I have never seen an agent work as hard & be as loyal for her customers as Alicia. She is an absolute joy to work with even through all the ups & downs of selling or buying the house. Thank you for everything!!”
“Alicia is an excellent resource for real estate. I have had the opportunity to work with her 3 times now and each time has been great! I refer others to her any time I know of someone who needs a realtor.”
“Alicia was fantastic! Very responsive, and easy to work with. If you are buying a home in the Chesterfield/St Louis area she is the agent you want!”
“Caitlin was wonderful to work with. She was very responsive to calls and text messages even if she was out of town. She was very flexible when it came to scheduling appointments to look at houses. You can tell that she really cares about her clients and wants to find them their perfect home. She was really easy to talk to and made sure we understood each step of the process. I would highly recommend Caitlin to friends and family! We will also be using her in the future when that time comes!”
“Alicia gets a perfect rating from me and that isn’t an easy feat! I fired the agent I hired prior to her for practicing dual agency and for not being transparent. Alicia Cop was extremely professional and did not practice dual agency. I will sell and buy again with her because her professionalism was outstanding, her advice was accurate, and she paid attention to fine details. She stepped in several times for me and went above and beyond her call of duty. If you can get Alicia to represent you, you are lucky! You will find that she is highly recommended by Dave Ramsey, the financial guru. Thank you, Alicia, for not only praying with me at times as a sister in Christ but for simply being an outstanding person and an outstanding real estate agent!”
“Alicia provides exceptional service to get the sale done quickly with the best interests of her clients in mind. Highly recommend.”
“Alicia has always gone above and beyond for us. We first met Alicia almost 10 years ago when she helped us purchase our home in Eureka, MO. It was a foreclosure so there were lots of little details through which to navigate. She was able to help us purchase at a phenomenal price what turned into our dream home. Fast forward ten years later when we were ready to sell the same house. Alicia went over pricing strategy to get the maximum sale price. She has an amazing marketing team and was able to ensure us 10 different showings the opening weekend that our house was on the market. We received multiple offers far above our asking price within a couple of days of listing. Once we chose our buyer, Alicia then negotiated with a 2nd buyer to ensure we had a great backup offer in case the first offer fell through. Because the sale price was so much higher than the typical sales price in the neighborhood, we were concerned about how the house would appraise. Alicia again stepped in and worked with the appraiser to provide him home comps and many details to aid in his assessment of the property. After all her efforts, the house appraised for the full sale price which completely astounded us. Besides all of her years of experience as a realtor, Alicia is very personable, interested in your family and has turned into a friend. We have referred multiple people to her over the years and everyone has been very pleased. We definitely would recommend Alicia and her team for all of your buying and selling needs. She is one of the hardest working (and nice) real estate professionals that we know!”